Don’t be afraid to mix things up! If an item isn’t the perfect match, return it for a refund within 14 days of delivery in the original condition and packaging.
This does NOT apply to made-to-order items. Some items are not eligible for a return.
There is a 5% cancellation fee to cover transaction processing costs that are not refunded to us by Shopify if we process a cancellation.
You can choose between a refund in store credit or a refund to your original payment method.
Eco Commuters does not cover the cost of return shipping. As soon as we receive the return from you to our warehouse, we will begin to process the return which will take 2-3 business days.
Please contact us using the contact form to the side to initiate a return! :)